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HostiFi

We have our own in-house dashboard which we created and can be accessed at app.hostifi.com and allows customers to manage billing, create new UniFi, UISP and Omada accounts as well as get consulting from us, with HostiFi Pro.

The account for app.hostifi.com has a few features for managing teams, with two roles Member and Owner. This feature is very beneficial for MSPs and larger IT teams.

• Member accounts can deploy servers, update servers and also manage any SSH keys.

• Owner accounts can perform any action.

These accounts are separate from UniFi accounts and adding a new team member doesn't automatically make them an account with the UniFi servers attached to the HostiFi account.

If you are onboarding a new team member and they need access to the UniFi controller, you need to make an account within UniFi and if required, the HostiFi portal.

UniFi

UniFi accounts are separate from HostiFi accounts too and can either be local admins or tied to a Ubiquiti SSO online account.

UniFi accounts can be for an entire UniFi server, or per-site too. To learn how to add a new user to your UniFi Controller, see our guide here.