UniFi - How to fix "The owner of this site can activate CyberSecure"
If you have a self hosted UniFi server and are looking to setup the new Ubiquiti CyberSecure subscription and are running into the error message "The owner of this site can activate CyberSecure" - then this is how to fix it.
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How to fix "The owner of this site can activate CyberSecure"
When looking to activate the CyberSecure subscription, you might run into the error message: "The owner of this site can activate CyberSecure" - what this means is that the Ubiquiti controller cannot verify who the owner is that is currently logged in and it just needs to verify the billing information.
If you are trying to activate CyberSecure from inside the UniFi Controller, you need to do it from unifi.ui.com, as your billing information with Ubiquiti is handled there.
If your UniFi controller isn't linked to unifi.ui.com, then follow our guide here first.
Once signed in, click on Activate CyberSecure
Next, click on Activate
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