If you are hosting the new UniFi OS Server in the cloud and using a UXG gateway, you may have noticed that Traffic Flows might not be working. Thankfully, this is an easy fix.

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What to do if Traffic Flows aren't working?

Ubiquiti has officially published the port requirements for UniFi OS Server, which include the following:

5005,5514,6789,8080,8444,8880,8881,8882,9543,11084,11443/tcp
3478,10003/udp

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However, TCP port 5671 is required for Traffic Flow data to work. Make sure this port has been opened up on the server where UniFi OS Server is hosted.

It is also worth mentioning that Traffic Flows are not supported on the UXG Lite.

HostiFi

HostiFi provides hosting for Ubiquiti software platforms, with servers for UniFi and UISP. We also offer network consulting, with HostiFi Professional Services.